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HP Recommended
Microsoft Windows 10 (64-bit)

I am looking to enable the optane memory module I just installed in my laptop. HP says that the module is supported, yet when I go to enable it in the BIOS I do not have access to the Advanced menu section. After some research I found HP locks this section in many models. How am I supposed to use the module HP claims to support.

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HP Recommended

Hello  @MLP80 .
What is the name, model or product number of your equipment?


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HP Recommended

Hi, @MLP80 

 

Some notebooks don't have a BIOS setting to enable the Optane memory.

 

You just enable it from within the Intel RST software.

 

The info at the link below may be of help to you regarding installing and using Intel Optane memory in your PC...

 

HP PCs - Installing and Using Intel Optane | HP® Customer Support

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