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‎08-05-2023 11:58 AM

HP Recommended
Product: HP USB-C Dock G5

Hi together,

my G5 Dockingstation recently stopped connecting to both displays I connected via Display Port. I updated both the firmware on the Dockingstaion and my HP Laptop (Envy x360 - 15ee0780ng) and still the connected displays don´t seem to work. The operating system installed on the Laptop is Windows 11. Other peripherals (Keyboard and mouse) still work. 

 

When connecting my HP Elitebook 845 from work (8VZ07AV) on Windows 10 only the power supply works. Other peripherals dont work at all.

 

All of the above missing functionalities (displays and peripherals) have worked in the past. I have also tried rolling back the firmware of the dockingstation but nothing seems to work. Tried all restarts, reconnects, displays work as well. Anything else I can do? Please help 😞

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