Facing 90% availbale (Plugged in not charging) issue. Please help to get it charged to 100%.

[Tushargaikwad]

Facing 90% availbale (Plugged in not charging) issue. Please help to get it charged to 100%.

[Dragon-Fur]

@Tushargaikwad 

Depending on the age of the battery, 90% might be the best it can do.

As an unrelated example, I have a three year old workstation (Zbook 17 G3) in which the battery charge hovers around 96% - In my opinion, this charge level is normal for this system / setup / battery age.

Things that are the Battery

Information / Tests

HP Community thread on the subject

Accepted Solution - Battery won't Charge or Battery won't Hold a Charge

Article that explains Smart Battery Technology  

Battery use and care, how batteries perform over time, and expected battery life

How to: Understanding Lithium-Ion and Smart Battery Technology

Battery having trouble?

The battery might be OK and just need calibration (balance / set).

The steps to check / calibrate / replace the battery are included in this document:

HP Notebook PCs - HP Battery Alert Appears Before Windows Starts

And / Or

Document includes information and link for testing the hardware using HP PC Hardware Diagnostics (UEFI) (preferred method) and / or using the HP Support Assistant to test the battery.

>>>  Testing and Calibrating the Battery (Windows 10)    <<<

Tips for extending / improving battery service

Microsoft - Battery saving tips

Documents and Reference

This document is for HP notebook PCs that have a removable battery.

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge

If the adapter fails it will not power the notebook.

HP Notebook PCs - Using and Testing the AC Power Adapter

Recalls and Advisories

Be sure to check your computer’s Website Support for relevant advisories and bulletins

The battery might be on a Recall List

The battery might be on a Recall list - devices / components eligible for Recall replacement are not subject to warranty status.

Information and instructions:

 HP Replacement programs and product recalls

 Battery Safety Mode

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.