Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Faulty power supply causing laptop not to charge

HP Recommended
Elitebook 6930p
Microsoft Windows 10 (64-bit)

My power supply was shorting and lazily and cheaply I still used it. One day it shorted really bad and stopped charging my laptop and I attempted to fix it and did. Unfortunately, the power supply shorted out forreal this time. I ordered a charger and It didn’t work. It only charged the laptop when it was off. I figured I had the wrong model and ended up buying another and another... None of them worked while the laptop was operating. So my guess is I ruined the charging Jack when the power supply shorted. Is there a way to fix this ir should I just a buy another one off of EBay or something?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation