-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Business Notebooks
- File damaged
Create an account on the HP Community to personalize your profile and ask a question
05-31-2022 01:46 PM - last edited on 06-02-2022 07:17 AM by JessikaV
hi, when I try to do a clean installation of windows 10 or 11 once installed I run sfc scannow and it detects damaged files and restores them, it may be pk the ports of my pc are ss so 3.0 and I have a usb 2.0 key, or could it be that when installing windows I had to load a driver and choose intel rst vmd controller 9a0b or to choose intel rst vmd managed controller 9a0b? i chose the first intel rst vmd controller 9a0b. Once windows installed I went to device manager and it was written intel rst vmd controller 9a0b what I chose and the second is what was already intel rst vmd managed controller
06-06-2022 02:18 PM - edited 06-06-2022 09:47 PM
hello,
first of all Create a Restore Point in Windows
https://www.youtube.com/watch?v=AJWcFRzd7Rw&ab_channel=HPSupport
(2) Check the FAT (file allocation table) of your system drive for errors and incorrect entries:
open an cmd.exe shell as administrator the execute the following commands and prepare a coffee ...
----------------------------------------
( note: confirm the question(s) with Y = Yes)
chkdsk /f c:
shutdown /r /t 0
( your operating system will be rebooted, take a coffee and wait for the check to be completed on the next startup, don't interrupt the process.
Several reboots may occur )
----------------------------------------
(3) Then open an cmd.exe shell as administrator the execute the following commands and prepare a coffee ...
----------------------------------------
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Dism.exe /Online /Cleanup-Image /StartComponentCleanup
SFC /scannow
shutdown /r /t 0
----------------------------------------
best regards
06-07-2022 09:44 PM
I ran the two commands and they are sfc scannow so I found some damaged files and restored them and then dism. exe restore health these are commands that I already knew I wanted to know if there were other programs
06-08-2022 01:38 AM - edited 06-08-2022 01:39 AM
hello again,
do you have a hdd or ssd drive ?
=> An S.M.A.R.T. check should be performed especially for the hdd variant
Take a look at:
https://support.hp.com/ca-en/document/ish_3894103-3152626-16
best regards
06-08-2022 04:51 AM - edited 06-08-2022 04:52 AM
hello,
we start again:
>>hi, when I try to do a clean installation of windows 10 or 11 once installed I run sfc scannow and it detects damaged files and restores them, it may be pk the ports of my pc are ss so 3.0 and I have a usb 2.0 key, or could it be that when installing windows I had to load a driver and choose intel rst vmd controller 9a0b or to choose intel rst vmd managed controller 9a0b? i chose the first intel rst vmd controller 9a0b. Once windows installed I went to device manager and it was written intel rst vmd controller 9a0b what I chose and the second is what was already intel rst vmd managed controller
(1) Don't play with the windows device manager
(2) Please get all required drivers from here:
https://support.hp.com/us-en/drivers/selfservice/hp-250-g8-notebook-pc/38151396/model/38455764
(3) Install all required drivers including several reboots
(4) Test your operating system
best regards
06-08-2022 06:38 AM
06-08-2022 09:26 PM
Hello,
we start again ...
(1) What exactly (brand / model ) is your installation device containing the windows installation content of the original ISO file from microsoft ?
(2) What Relase of Windows Version are you trying to install ?
(3) 32 bit or 64 bit variant ?
best regards