cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
5 1 0 0
Message 1 of 1
99
Flag Post

Filing a complaint

HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

Does anyone know the procedures I have to go through in order to file a formal complaint? I bought an hp laptop less than 2 months ago. I had a problem that my touchpad would sometimes and all by itself go completely unresponsive. At first I thought it was a software problem and though there’s no way it would a hardware problem. But after numerous attempts of fixing it I gave up and went to a nearby service center since I still had my warranty. Turns out it was a hardware problem and will take from 2 to 3 weeks in order to be fixed??? I am a student and due to the current circumstances I just can’t afford three weeks without my laptop. I need someone to help me file a complaint to either somehow get my laptop fixed in a reasonable amount of time or just get me a new one. Thank you in advance 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation