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HP Recommended
Zbook 15u G5
Microsoft Windows 10 (64-bit)

Fingerprint authentication is not available on preboot auth screen after cold start.

After warm start (reboot) it's available.

 

BIOS 01.04.00 Rev.A

Synaptics VFS7552 WBF Touch Fingerprint  5.5.9.1099 Rev.A

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