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Fimber
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Fingerprint logon not

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HP EliteBook
Microsoft Windows 10 (64-bit)

I have added my fingerprints in the Windows Hello, but when I start the pc, fingerprint logon is not an option. Only password is an option. Can anyone tell me how to enable fingerprint logon?

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GBL84
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@Fimber,

 

 

Please reply to this post with complete Model and Product Number of your Notebook

 

Click the below link for a guide on locating this information:

http://support.hp.com/us-en/document/c00033108

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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Fimber
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Thank you for your reply 🙂 I have a HP EliteBook 850 G3. Best regards, Jan
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Fimber
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Thank you for your reply 🙂 I have a HP EliteBook 850 G3. Best regards, Jan

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GBL84
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@Fimber,

 

Thank you for your reply !!

 

Is this the first time that you trying to configure or was it workinh before and stopped.

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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Fimber
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It never worked on this computer :ThumbDown:

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