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- Fingerprint not scanning effectively

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02-03-2020 01:38 AM
Product: HP Elitebook 840 G1
Operating System: Microsoft Windows 10 (64-bit)
Hi, anytime I try to setup my fingerprint I'm stuck on the swipe page. It works but it takes a lot of time/swiping for it to acknowledge that I swiped. I experience this problem in both Windows Hello and HP Client Security Manager. I use Synaptics FP Sensors (WBF) (PID=003f) driver, version 4.5.351.0.

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