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‎10-07-2021 02:23 PM - last edited on ‎10-07-2021 02:29 PM by Retired

HP Recommended
Product: Elitebook 1040 x360 G7
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have an Elitebook 1040 x360 G7. I am not using it to game, it is strictly for work.
I have a Samsung G9 49inch display and I am unable to get the laptop to display at 5120x1440.
Would anyone know why this is or how I can make it run at that resolution?
I am using an 8K HDMI cable as the source cable.

Thank you!

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2021 03:13 PM

HP Recommended

@chazcogg 

 

It has

  • 2 USB 3.1 Type-C® with Thunderbolt™ support;
  • 2 USB 3.1 Gen 1 (charging);
  • 1 headphone/microphone combo;
  • 1 HDMI 1.4b;
  • 1 External Nano SIM slot for WWAN

With HDMI 1.4b, you can't get to 5120x1440. You may be able to get 4K with 30Hz. Does you monitor support Thunderbolt™ ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎10-07-2021 03:13 PM

HP Recommended

@chazcogg 

 

It has

  • 2 USB 3.1 Type-C® with Thunderbolt™ support;
  • 2 USB 3.1 Gen 1 (charging);
  • 1 headphone/microphone combo;
  • 1 HDMI 1.4b;
  • 1 External Nano SIM slot for WWAN

With HDMI 1.4b, you can't get to 5120x1440. You may be able to get 4K with 30Hz. Does you monitor support Thunderbolt™ ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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