cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
111
Flag Post

HO Z-Book 17, Synaptics Touchpad, cannot enable

HP Recommended
Z-Book 17
Microsoft Windows 7 (64-bit)

HP Z-Book 17, Win 7, 64-bit. I cannot enable the Synaptics Touchpad.

Note:

1. No amber or white light in upper left corner and tapping the upper left corner of touchpad does nothing.

2. Downloaded and installed latest Synaptics driver.

3. Device options under mice only shows USB mouse... Synaptics or touchpad does not show.

4. Microsoft Synaptics app is not available for Win 7.

5. I do not want to update to Win 10 (yes, I know Win 7 is being discontinued).

6. There is no option in the bios to configure the touchpad.

7. Rebooting does nothing.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation