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MarahBeth2018
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Message 1 of 2
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HP 1040 G4 battery died now when plug up it flashes orange amd white won't do anything

HP Recommended
HP Elitebook 1040 G4
Microsoft Windows 10 (64-bit)
My grandfather passed away and left me his HP Elitebook 1040 g4. It worked just fine but I didnt charge it amd it died. I plug it into charger and the battery light flashes orange and white then stops and does nothing. It wont charge to even turn it on. I dont know whats wrong or how to fix it. It was left to me and I cant use the warranty on it.......HELP ME!!!
1 REPLY 1
AlexandruN
Level 6
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Message 2 of 2
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HP Recommended

Hello,

 

If it's still in warranty, you can call HP support for troubleshooting and repair.

 

I recommend testing the battery before you continue.

To enter the components testing environment, tap F2 immediately after turning the laptop on then go to components test -> power -> battery.

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