HP 15s DU 3060tx warranty dispute

[Nikhilg199]

I have bought a new laptop two days ago with the warranty of 12 months. However, both 'HP Support Assistant' and 'HP Product Warranty Check' show that warranty period has started 7 months ago and that I have 5 months left. I have followed instructions to dispute the warranty, however I am not being displayed the option in which I could do so. What are my options?

[Dilip_18]

Hi@Nikhilg199,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing warranty issues with the HP Notebook. I apologize for the Inconvenience. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. 

Please reach out to the HP Technical Support team in your region regarding the warranty update.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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Have a great day!