• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Elitebook 8570W
Microsoft Windows 10 (64-bit)

Hello,

 

okay so i realy need some expert help with my laptop. about a week ago suddenly my keyboard stoped responding to some letters(t y z x c ). when this happend i upgraded from windows 7 to 10, and then for some magical reason it was working just fine again.

A few days later the problem reacured and i tried everything to fix it, and when i almost gave up i found some weard fix that had some thing to do with filterkeys. after this it worken until i restarted my laptop again. and now im am here. 

i bought a new keyboard because i thought it might be broken but now even the new keyboard is not working. 

 

i realy need some help, i use my laptop for my study so i cant leave it like this and a new one is just verrrry expensive.

 

Thank you in advance,

 

Timo

3 REPLIES 3
HP Recommended

Does the keyboard work in Safe mode?

HP Recommended

I also have this problem. It just randomly happened. I have 5 keys that just stopped functioning.

HP Recommended

Hi

Use the link below 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Keyboard-stops-working/td-p/62...

 

If the problem continues let me know and I'll give you other options to help

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.