HP 9010 All in One never ever stays connected.

[joeconway924]

This printer never stays connected.  I'm so done with it.  It's still covered under warranty.  I will never buy another HP Product.

[Kuroi_Kenshi]

Hi @joeconway924,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Network Settings:

• Ensure your printer is connected to the correct Wi-Fi network. Double-check the network name (SSID) and password entered into the printer settings.

Upgrade Firmware:

• Verify that your printer has the latest firmware installed. Visit the HP support page to download any available updates.

Reposition Your Printer:

• Place your printer closer to the router to strengthen the Wi-Fi signal. Avoid interference from other electronic devices.

Assign Static IP Address:

• Using the printer's Embedded Web Server (EWS), assign a static IP address to your printer to minimize disconnection issues.

Restart Devices:

• Power off your printer, computer, and router. Wait for a minute before turning them back on to refresh connections.

Reinstall Printer Software:

• Uninstall the current printer software on your computer, and reinstall using the latest version from the HP website.

Run Network Diagnostic:

• Use the HP Smart app or HP Print and Scan Doctor to diagnose and repair network issues automatically.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,