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DustyGadget
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HP Cares WAS RETURNED LAPTOP IN USED BOX, FROM NURSING HOME / HEALTH CARE FAC.

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If anyone is interested in this let me know and I will share all details, but had a laptop sent in for repair to HP----- It was 2nd repair in 2 weeks ------ I had sent it in a brand new box, that they made me wait on for a week... They "repaired it" again..... Then wadded up power supply...  Greasy finger prints all on lapotop...   

HERE IS THE KICKER THO.....

THEY RETURNED IT TO ME IN A

*********USED BOX*********

********THEY RECEIVED FROM 1 DAY BEFORE**********

********** FROM A NURSING HOME / HEALTH FACILITY *********

*********** I KNOW THIS BECAUSE THE LABELS WERE LEFT ON THE RETURN BOX, JUST STUCK A NEW ONE ON****

+++++ According to a study published in The Journal of Hospital Infections, the coronavirus persists on paper between 3 hours to 5 days. The larger the amount present, the longer it lasts on the paper surface.++++++ 

WHICH WAS IN THE RANGE OF WHEN I RECEIVED USED BOX FROM TIME IT WAS SHIPPED FROM HEALTH CARE FACILITY++++

 

Now I'm sure they won't care, but it really makes me see how much care / responsibility for customer safety is taken..  Well they didn't shoot me in they eye with a snot cannon, but about the next best thing... 


Is this OK?????

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Dragon-Fur
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@DustyGadget 

 

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Dragon-Fur

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asmita6658
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Hi @DustyGadget

 

Welcome to the HP Support Community. 

 

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Asmita
I am an HP Employee

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