-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Notebooks
- >
- Business Notebooks
- >
- HP ENVY x360 is 4 days old but running very slow
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
HP ENVY x360 is 4 days old but running very slow
02-24-2021 05:04 PM

Brand new HP ENVY is running web pages very slowly right out of the box.
I've checked to see what processes are running, and other than Task Manager, just Firefox is running, 3 tabs open, memory at 73%. Likely this is the bottleneck as GPU and HD are at 3% or so.
I'm wondering if this system is a just a slow one, AMD Ryzen versus Intel? I really like the build quality of the machine, and want to keep it, but since I bought at Costco, returning would be pretty easy.
The type of slow performance I'm experiencing:
typed text on facebook and in search bar entries lags way behind my typing. I have to wait a second or two when a page or link is clicked before it loads.
I bought this laptop mainly for web browsin g and email. So far that's all I've done.
Any thoughts/advice appreciated!
02-24-2021 09:56 PM

What is your Envy x360 ? The following guide tells you how to find its model/product
https://support.hp.com/us-en/document/c00033108
My machine with 8GB and Task Manager shows with 4 Firefox tabs
Please sort Memory tab to see which one is the culprit
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Didn't find what you were looking for? Ask the community