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- HP Elite Thunderbolt 3 Dock USB ports not working after upda...

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03-30-2022 09:51 AM
Product: HP ZBook FIrefly 15 G8
Operating System: Microsoft Windows 10 (64-bit)
I have an issue with the HP Elite Thunderbolt 3 Dock after updating the BIOS of the HP ZBook Firefly 15 G8 and also the HP ZBook 15u. After the update, the USB ports on the dock are not working. Everything else on the dock works, but none of the USB ports work. I've made sure the BIOS for the computers are updated and the firmware to the docks is updated. What is the fix?
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