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- HP Elite x2 1011 will not power on.

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05-30-2020 12:33 PM
Product: Elite x2 1011
Operating System: Microsoft Windows 10 (32-bit)
Hi,
I have a Elite x2 1011 with keyboard. It has been working well for long time. I put it in drawer for about 6 months, and when I pulled it out it would not boot up.
When I push the power button, the windows icon on the tablet position lights up, keyboard lights up feel tactile feedback, but after about 5 seconds the windows logo turn off and keyboard turns off in about 30 secs.
Here is the link of the video: https://youtu.be/-F9I4nxK1_I
I bought a new battery and installed it, but the problem persists. I tried to charge it overnight and it will still not power up.
Any suggestions?
1 REPLY 1
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