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Locked

‎03-15-2023 04:54 AM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC (19X36AV)
Operating System: Microsoft Windows 11

I got HP Elitebook 840 G8 & HP Dock G5. Also i have 2 displays connected to HP Dock G5 via display ports. Everything work fine, i see picture of my desktop at 2 monitors & notebook display but today after last bios update 2 monitors doesn't have a picture. I check it with other dockstation & other working monitors. The result is - connecting to USB TYPE-C ports (both) work only usb devices (such as mouse & keyboard) and lan. But if i connect hdmi cable directly to notebook - monitor with picture works fine. I update all drivers to actual versions from website & from Windows Updates but still have this problem with no picture on monitors via dockstation.

Help me please to resolve this problem.

Best regards.

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