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‎09-26-2021 02:33 PM - last edited on ‎09-26-2021 02:37 PM by

HP Recommended
Product: Elitebook 840G3
Operating System: Microsoft Windows 10 (64-bit)

I am trying to use a USB-C hub with Displayport to connect to two external monitors.  I have an HDMI cable running from the monitor to an 'HDMI to Displayport adapter' that is then plugged into the Displayport port on the USB-C hub.  The USB-C hub is connected to the PC via the USB-C port.  I cannot get the PC to detect the monitors.  I would appreciate any help to get this to work.

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1 person had the same question
2 REPLIES 2

‎09-26-2021 02:42 PM

HP Recommended

@Tracy_R1 

 

Have you tried USB-C to USB-C OR USB-C to Display port (native)  or UAB-C to HDMI (native)  ?

 

Regards.

BH
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‎09-28-2021 02:11 AM

HP Recommended

Hello

 

USB-C port of 840 G3 support only USB data transfer. No DisplayPort Signal on that port.

 

bye

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