cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
104
Flag Post

HP Elitebook logs off after 5 - 10 seconds

HP Recommended
Elitebook x360

The screen on my Elitebook goes dark and it logs off after 5 - 10 seconds of activity most times (sometimes it will stay on longer). This is incredibly frustrating as I'm unable to read on my laptop without having to jiggle my mouse constantly. Any recommended fixes? The screen is set up to not turn off until 10 minutes has passed. PC is set to go to sleep after 10 minutes as well.

1 REPLY 1
Level 8
Level 8
1,134 1,134 69 139
Message 2 of 2
Flag Post
HP Recommended

Please be more specific about the model in question... is it a x360 830, 1030, 1040... and what generation, G5, G6, etc.?

in any case, this is often a Windows power management issue... i would first make sure you update the BIOS and drivers with HP Image Assistant... then make sure you install/update the HP System Default Settings softpaq, which puts a more sane power management profile - as tested by HP - on your system... then make changes to timeouts as needed

I work for HP. However, all opinions and comments are my own.
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation