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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2020 03:29 AM

HP Recommended
Product: HP Elitebook x360 830 G6
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

In our company we've got a new notebook model the HP Elitebook x360 830 G6. To provide the notebook with an OS we use the sccm via network. 

Now to my problem.: If I boot the notebook via pxe, the installation starts normally. After 10 minutes or so, the notebook goes into sleep mode I think. The problem is, that I'm not able to wake up the notebook. When I press a key on the keyboard, the lights on the keyboard gets activated just like on the other ones but the display stays black and the pxe boot doesn't continue. 

How can I solve this problem?

 

Thanks for your help!

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