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HP Elitedisplay s14 -Product Number 3HX46AA

Unable to connect hp Elitedisplay s24 to my laptop as the portable screen was supplied with a usb-c cable but my laptop does not have a usb-c port. Please advise on what type of connection cable I require.

1 REPLY 1
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@JoeyCurley 

 

It needs power from USB-C port therefore you have to use USB-C port on your computer. Your machine does not have USB-C port therefore please keep it for your next computer.

 

Regards.

BH
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