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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- HP Envy 13T battery
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02-06-2020 10:49 AM
@someone6 Welcome to HP Community!
I understand that you are not getting battery backup.
Below I've listed a series of steps that should help your cause:
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Video about improving your notebook battery performance
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How long does a notebook battery last?
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Adjusting notebook battery power plans
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Factors that contribute to loss of notebook battery capacity
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Recommended notebook battery care practices
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Original battery charges slowly, replacement battery charges normally
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Special recommendations for embedded (not customer replaceable) notebook batteries
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Tips for conserving notebook battery power
For more details, Click here
You will need to Understand Lithium-Ion and Smart Battery Technology: Click here for details
Unplug the charge and use the laptop until the battery drains to 15%.
Turn off the laptop and turn it back on after 30mins.
Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager:
1) In the search box, type and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for minute and then put it back in.
😎 When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software"
Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
Restart the computer and the issue should be fixed.
Also, please update the BIOS.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!