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- HP Envy No Longer Connecting To Wireless Display

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09-27-2023 03:28 AM
As the title says, about a month ago, my HP Envy laptop stopped connecting to my Samsung Smart TV. It had been working great up until that point, would regularly watch a live stream on Facebook through it, but it suddenly just stopped connecting. I went through the process in settings, but when it goes to check available displays, it no longer registers the Smart TV and says "no displays available." The devices are on the same network, and I checked both of their bluetooth/ connected device settings and both are recognized and have permitted access to each other, but the laptop just won't find it when it casts. What happened?
10-05-2023 02:43 PM
Hi @yauhn,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with your HP Envy No Longer Connecting To Wireless Display
Please try the following Troubleshoots steps.
Step 1
1. Turn off the Unit.
2. Disconnect the AC adapter.
3. Remove any discs from the disc drive.
4. Remove memory cards from the card reader slot.
5. Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
6. Disconnect the AC adapter press and hold the power button for approximately 15 seconds.
7. Reconnect the AC adapter, and then turn on the computer.
Reconnect, the power cable, keyboard, mouse and then monitor, and then power on the PC.
Step 2
Turn off the unit and please press and hold the Windows key + letter B key and the power button together for 30 seconds after 30 seconds, 1st release the power button but keep holding the Windows key and B key for ten more seconds and then release these two keys If done correctly, you will see the display flashing once. Please attempt it thrice as this step and Restart the unit
Step3
The unit has to be turned off, Press Win+ V while holding these two keys then Press the Power button, continue to hold all three keys for 30 seconds and then release the Power button first and then release these two keys Please attempt it thrice and then you may get a Pop-Up CMOS Check and it will restart the unit
Even if you don't get a Pop-up restart the unit manually after 3 attempts.
Please check and update Windows and HP support assistance drivers
And update Bios and other drivers please click on the link. to update the drivers.
Click here to HP PCs - Connecting to a wireless monitor or smart TV (Windows 11, 10)
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.