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‎11-30-2019 02:52 PM

HP Recommended
Product: HP Envy x360 15-bq213cl
Operating System: Microsoft Windows 10 (32-bit)

What is the voltage of my HP Envy x360 15-bp213cl?  I need a portable laptop charger and need to know the voltage requirement; for some reason, this information is hidden!

1 person had the same question
2 REPLIES 2

‎11-30-2019 09:43 PM

HP Recommended

@BestMedicare 

 

Sorry, all I can say: please do NOT kill your machine yourself. Your machine use a SMART charger, it can "talk" with your machine and other non-supported charger (a) won't charge battery or (b) kill your machine.

 

Hope this makes sense.

 

Note: The type C port on your machine won't support Power Delivery.

 

Regards.

BH
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‎12-01-2019 09:36 AM

HP Recommended

Sorry, your answer makes no sense at all!  The entire reason for my question is because I don't want to fry my machine!  I need to know the voltage requirements of my laptop so I get the correct portable power bank.

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