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Gman14052
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HP Not Honoring Warranty

Expensive Laptop

HP Doesn't Honor Manufacturers' Warrantee

Laptop works great for the first 30 Days, then goes dead.  Send it back to HP......After 2 months of evaluating it, HP rejects any warrantee work because of a scratch on the case.  BAD CUTSTOMER SERVICE - NEVER BUY ANOTHER HP AGAIN ! ! !  $800 Down The Drain.

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MrDaddytd
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HP Not Honoring Warranty

If that really is true, that is really bad customer service. What was the original problem? I read it went "dead" but like what exactly or how?

Gman14052
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HP Not Honoring Warranty

Push the "on" button and nothing happens....screen never lights up and you can't hear the drive start up.

I'm guessing,  hard drive or something in the motherboard.

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HP Not Honoring Warranty

@Gman14052

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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