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HP Recommended
HP Pavilion x360 Convertible 14-dw1000 (1W798AV)
Microsoft Windows 11

My Laptop model is HP Pavilion x360 Convertible 14-dw1xxx

I have installed windows 10 and  11 to my machine and after installation there is no drivers installed for touch pad and touch screen:

  • when I  disabled the windows update and use an external mouse it works perfectly
  • but when I am trying to update the windows immediately the My Laptop starts to shut down without any warning repeatedly 

I have tried many things to solve the problem but I couldn't get the solution if any one encounter such problem Please respond me I so tiered of my Laptop because I am not using the touch screen and the mouse pad.

 

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