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‎11-08-2018 05:06 AM - edited ‎11-08-2018 08:09 AM

HP Recommended
Product: HP ProBook 640 G2
Operating System: Microsoft Windows 7 (64-bit)

I have been trying to use a HP ProBook 640 G2 with a LG Ultrawide 29UM59 using the DisplayPort, but i am only able to get 1920x1080, shouldnt it be possible to get 2560 x 1600?

 

The model I have has an Intel graphic card.

 

I allready installed the latest intel graphic drivers (sp85515) but the problem persists.

 

Can you help?

2 REPLIES 2

‎11-09-2018 01:34 PM

HP Recommended

you are not specifying if you are connecting directly to the laptop's DP port or to the dock - and if so, which dock? also, is the laptop with or without a discrete graphics card?

 

The quickspecs document for the ProBook 640 G2 - http://www8.hp.com/h20195/v2/GetPDF.aspx/c04801000.pdf shows the graphics specs

 

If connecting directly to the laptop, the document shows this capability:

DisplayPort 1.2: Supports resolutions up to 2560 x 1600, 30-bit color depth at 60 Hz, and full HD (1920 x 1080) monitors, 24-bit color depth at 120 Hz

I work for HP. However, all opinions and comments are my own.
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‎11-12-2018 01:02 AM

HP Recommended

Hi,

 

Im connecting directly to the laptop's DP port.

The  laptop graphics card is Intel® HD Graphics 520.

 

I dont see how to enable 30-bit color depth at 60 Hz?

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