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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-12-2018 01:33 AM - edited ‎09-12-2018 01:37 AM

HP Recommended
Product: HP ProBook 450 G5 (3BZ52ES)
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

recently for my company we have purchased three brand new HP ProBook 450 G5 (3BZ52ES) - we have configured them and since the day one we have discovered that:

When we use ethernet connection (lan cable) we get random bluescreens with random time intervals.

What we have observed:

- if we just copy file from our NAS server and do nothing - all works

- if we copy file and start a browser, navigate on PC - computer crashes

- if we start any program with lan connected - computer crashes

- if we use wifi not ethernet - PC works

- if we leave lan cable connected for long time - system will crash.

 

We have updated the drivers using files from HP webpage. In attachments I add minidumps from all three laptops: Link to WeTransfer:

https://we.tl/t-QV7qmdwdCF

 

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