HP Probook 6460b reset bios password

[costasl]

Hi there. I've bought a HP Probook 6460b and the bios is locket with a password, I need to reset the password to get access to the bios setting and to be able to update it.

I have found a similar issue here https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/How-to-reset-or-by-BIOS-admin-... but I can’t download the file I need for the procedure (it’s an old post so maybe the file is no longer available).

Thank you for your help

[IT_WinSec · Accepted solution]

Hello @costasl

Welcome to the HP Support Community.

A TKB article has been created on this matter - you want to check it out >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Forgotten-BIOS-or-power-on-password-HP-Commer...

You will have to  contact HP Business Support  for assistance on removing the password.

Here is how to reach to HP:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://support.hp.com/us-en/contact-hp

If in the USA, you may call toll free 1-(800)-334-5144

Based on the country/location/PC model, contact options vary - web/chat/ticket/phone. Ask for SMC.bin file

Details can be found in the article (link posted above).

Let me know how it goes and if you require assistance