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zoli1986
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Message 1 of 2
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HP Probook 6475b supervisor password

HP Recommended
HP Probook 6475B
Other

Hi!
I bought a supervisor password laptop on ebay.
I would like to ask for help to remove the password.
I read on the board that smc.bin file is needed to remove the password.
How do I get the required file?
Thanks!

1 REPLY 1
Paul_Tikkanen
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Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

You will have to contact HP technical support for assistance with obtaining a SMC.bin file for your PC.

 

https://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Worldwide business PC phone numbers...

 

You can see if the phone number listed for your country is still valid to call them.

http://jp.ext.hp.com/lib/doc/manual/desktop/business_desktops/332630_007.pdf

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