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‎09-29-2023 01:09 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 17-cd1085cl

I had HP repair my computer twice, they had it for 6 weeks the first time and over 10 days the second time and 14 days after my warranty expired the EXACT same thing happened and my display that was supposedly replaced went out.  I just cut a check for $ 310.85 to have the repair done AGAIN!!! This is unacceptable and I own 4 HP printers, another HP laptop that I bought in January 2023 due to the issues I was having with this laptop as well as an HP desktop.  ENOUGH!!! This needs to be made right!  They should honor their work like we all have to!

Category:
1 REPLY 1

‎10-03-2023 02:15 AM

HP Recommended

Hi @kattyh,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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