HP Specter x360 15" Screen Banding Issues

[AineeJames]

I have had my HP specter for a few years now and I first noticed screen issues appearing around a year ago. Today, it has been the worst I've ever seen it (completely blanking out the screen). It appears to be a hardware issue since the banding occurs even on startup and in the bios. It isn't a GPU issue either because I am able to project my screen onto a second monitor just fine. I know this is a common issue among other laptops, but I have been unable to fix the screen... I have attached some photos below. All were taken within the span of a couple of minutes. example of how bad it isbanding on laptop screen but not monitorCompletely Unresponsive

[Dilip_18]

@AineeJames

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing screen issues with the HP Spectre Notebook. It could be a hardware issue on the PC. 

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty products as well. Hence I encourage you to contact HP support for all warranty service options.

Please reach out to the HP Technical Support team in your region regarding the service/replacement options.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

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