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LajosKovacs
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

HP Spectre Pro 13 G1
Microsoft Windows 10 (64-bit)

This brand new Spectre drops 1% battery level per every minute! (IN battery sver mode at 25% brightness!)

I think it is a construction issue I cannot imagine fine tune tricks can help me to achieve the advertised 9 hour.

Any idea what to switch off at least to improve a bit the battery life until I got answer to my official ticket?

 

thank you and best regards,

Lajos

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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

That certainly shouldn't happen.

 

I will ask to have your issue escalated.




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LajosKovacs
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

Thanks for taking this thread. Meanwhile I made an attempt: I have refreshed BIOS hoping some improvement. Maybe as a result of this I got a HUGE Win10 update. After reboot unfortunately the 1% drop per minute still going on... 😞

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LajosKovacs
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

Result of HP Battery Check:

Cell Voltage 1 : 3859 mV
Cell Voltage 2 : 3859 mV
Cell Voltage 3 : 0 mV
Cell Voltage 4 : 0 mV
as per description this is a 4 cell modell. Cell3 and 4 should display nonzero value if I am right..?

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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

That is approxiamately the same values that the HP battery test provides for cell voltages when I run the test on my HP product loan Spectre 13-v000 ultrabook.

 

What about the rest of the information that advanced mode provides? Post an image of it by use of the Snipping tool or copy all of the data so I can see it..

 

The image below is from a test that I just did on my product loan Spectre 13. It is a normal working battery that allows me to get up to eight hours of use of the ultrabook.

 




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LajosKovacs
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

HP Battery Check.png

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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

According to the HP Battery test, there isn't anything wrong with the battery.

Just so you know, a battery does not run dry. It runs out of stored energy.

 

 

I have asked to have your issue escalated.




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Retired Duane_D
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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LajosKovacs
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

That is a very good news, thank you! At least not a serious HW issue. I start to seek for some service which consumes too much.

 

 

PS: sorry for bad composition, you ar right:  runs dry ( = out of juice) is not a proper language here.

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tomsoire
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HP Spectre Pro 13 G1 Notebook PC battery runs dry within 95 min

Hello there,

 

I have the same issue with same kind of laptop. Is it OK that 2 out of 4 battery cells are showing 0V?

Please have a look at the attached photo. The current battery life is abou 5hours of wathing a video, not touching the pc. Is it OK to have 5 hours of usage instead of the "promissed" 9:45h? I hardly can accept it.image.png

Thanks for your reply in advance!

 

Best regards,

Tom

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