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HP Spectre Smoke Coming Fom USB Charge Port
11-16-2019 08:11 AM

Smoke coming from USB charge port battery now flat and can't use laptop.
11-16-2019 12:01 PM

Certainly you are correct - you cannot use the computer in this condition.
Our community cannot address this situation since the only recourse is repair (and we are not Tech Support).
Please do contact HP Technical Support in your region.
HP Technical Support - HP Contact Information
Reminders
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- HP may tell you that certain services are not covered under warranty. This is normal business practice. Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.
- If the HP Contact (phone) number is not immediately provided: Contact information is displayed on your screen after you submit your case online.
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From HP: HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
From HP > CAUTION
Recently, HP has seen an increased number of third-party support websites selling HP driver downloads or diagnostic tools. Many of these websites use the HP trademark symbol and claim to be official HP distributors.
If your product supports your operating system, HP offers your driver and software at no additional cost through the HP website.
Use caution when dealing with any website that asks you to pay for HP driver downloads or tools that claim to diagnose your HP products. These websites might not be affiliated with HP in any way.
Do not install BIOS updates from a motherboard manufacturer's website. Only install BIOS updates from HP. Installing BIOS updates from the motherboard manufacturer can prevent the computer from accepting an HP system recovery. This could result in a loss of data.
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Reference and Resources – Places to find (more) help and learn about your Device
Clarification of terms and "what the device can do" (Specifications)
Device Homepage
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