10-06-2018 02:04 PM - edited 10-06-2018 02:08 PM
I’ve got a hp Spectre X360 13-4101dx laptop with charging issue. I found that small thing on the motherboard (1st picture), and its original place probably (2nd and 3rd pictures). The laptop is not under warranty, so I have to fix it myself.
Anybody can identify it please? Thanks.
12-05-2019 03:17 AM
Similar symptoms here no charge, I had replaced the battery before I noticed a tiny little burn between the same components in the same area of the board. The X360 range seems to have a few issues with power, evident on youtube, a repairer with a backlog of the x360's.
12-07-2019 01:04 PM
Thank you for posting on the HP Support Community.
This sounds like hardware related issue with the system board.
I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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