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‎06-17-2024 10:14 PM - edited ‎06-18-2024 12:19 AM

HP Recommended
Product: HP EliteBook 865 16 inch G10 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hello.
I have a problem with HP 865 G10 Battery Care.
The HP support Assistant application shows the need to replace the battery when I set Maximize battery life in Battery Care.
(Nominal capacity: 51 WHr
Full achievable charging capacity: 50 WHr (96%)
Remaining capacity: 41 WHr - this value will change after setting Maximize battery life

 

Failure ID: 9LJC1R-C4UC5A-MFGH61-C09E23

 

Battery manager evaluates that the battery needs to be replaced.
Is it a bug of the app?

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