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HP Recommended
ElitebooK x360 1030 G3
Microsoft Windows 10 (64-bit)

I have a tilt pen that works okay on PowerPoint but nothing else!  I can't get it to work as a pen so is really useless to me.

What am I doing wrong? Do I even ahve the right pen? It was provided to me at work but they can't help.

Any ideas please as losing the will to live?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ce_dodd 

 

Sounds like you might have the wrong pen.  ?

 

The pen shown for the Elitebook x360 1030 G3 in the Compatibility document:

4KL69AA

 

Active Stylus - Compatibility Document

 

Search the document for a compatible stylus and find additional information about stylus support.

Open document: HP PCs - Touchscreen Compatibility with Pen and Stylus

 

Model name
HP ZBook x2 Pen (EMR)
 
Y8M38AV
 
HP PN: 914305-001
 
HP SPS: 929983-001
HP Rechargeable Active Pen
 
4KL69AA
 
HP PN: L35260-001 (pen set including extra tips and tip-extractor ring)
 
L04729-002 (pen only)
 
 
HP SPS: L16131-001
HP EliteBook x360 1030 G3
 ☑️
 

 

 

Description, Information, and Driver for the Digitizer:

Wacom AES Digitizer Driver

At this writing, driver offers support through Windows v1909.

Read the description page for device (pen) support.

Open section Associated Files > Click Download 

The file will open and display on your computer screen (nothing is actually downloaded to the computer).

 

 

 

Reference and Resources – Places to find help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

HP Elitebook x360 1030 G3

OR

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@ce_dodd 

 

Sounds like you might have the wrong pen.  ?

 

The pen shown for the Elitebook x360 1030 G3 in the Compatibility document:

4KL69AA

 

Active Stylus - Compatibility Document

 

Search the document for a compatible stylus and find additional information about stylus support.

Open document: HP PCs - Touchscreen Compatibility with Pen and Stylus

 

Model name
HP ZBook x2 Pen (EMR)
 
Y8M38AV
 
HP PN: 914305-001
 
HP SPS: 929983-001
HP Rechargeable Active Pen
 
4KL69AA
 
HP PN: L35260-001 (pen set including extra tips and tip-extractor ring)
 
L04729-002 (pen only)
 
 
HP SPS: L16131-001
HP EliteBook x360 1030 G3
 ☑️
 

 

 

Description, Information, and Driver for the Digitizer:

Wacom AES Digitizer Driver

At this writing, driver offers support through Windows v1909.

Read the description page for device (pen) support.

Open section Associated Files > Click Download 

The file will open and display on your computer screen (nothing is actually downloaded to the computer).

 

 

 

Reference and Resources – Places to find help and learn about your Device

Clarification of terms and "what the device can do" (Specifications)

Device Homepage

NOTE:  Content depends on device type and Operating System

HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

HP Elitebook x360 1030 G3

OR

Open Support Home

Enter the name of your device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

 

Dragon-Fur

HP Recommended

Thank you so much, I thought so too but they were insistent it was the right one.

 

Going to order one!

 

Thank  you again.

 

Claire 

HP Recommended

@ce_dodd 

 

You are welcome.

 

Some of the "not Elitebook" x360s do support the tilt pen.

 

Good Luck.

 

The Compatibility document is usually kept updated - if your IT department does not find reference for a new model computer in the document, just ask - we can sometimes ferret out the information.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.