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HP Warranty/ADP doesn't cover laptop key chipped off?

HP Recommended
HP ProBook 430 G6
Microsoft Windows 10 (64-bit)

One key on our laptop (HP ProBook 430 G6) has chipped off on its own, it has not been treated harshly or suffered any damage. It is only a few months old laptop with 3 years warranty (1st year is ADP) but HP has refused to repair it saying our case doesn't come under ADP/warranty which was a bit shocking to me.


Does HP really not cover laptop key chipped off under warranty/ADP?

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