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‎12-15-2022 03:31 PM

HP Recommended
Product: HP ZBook 17 G3 Mobile Workstation (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

This notebook seems to be missing the “Customized Boot” option where you can specify an EFI Boot file and then add that customized Boot option in the boot order in the Bios setup.  If you press F9 at start up, there is an option to boot from an EFI file but, there is no way to make it permanent in the Bios Setup (Boot Order).  This is yet another problem with the Bios on this notebook.  Why has it taken so long to fix these obvious problems?  Why is this notebook bios and the IME so different or challenging to fix?  It has been over 7 years to fix these problems… Unacceptable!  

Category:
2 REPLIES 2

‎12-19-2022 08:19 PM - edited ‎12-20-2022 05:31 AM

HP Recommended

@OSIRIS777,

when I owned an Elitebook 850 G1, it stopped booting into Windows for unknown reasons, but I was able to boot from the efi file manually. I went on to enable Customized Boot option in bios and created a path to the boot file, which allowed Windows to load automatically again.

 

Eventually, I found the corrupted BCD in efi partition was the cause of the boot failure. BCD is a critical component that Windows Boot manager uses. I was able to rebuild BCD via bcdboot command in command prompt in Windows Recovery Environment launched from Windows10 installation USB disk prepared from Windows media creation tool. This solved the boot issue and OS Boot Manager reappeared in F9 Boot Option.

 

If you are interested in this repair, let me know. I can post detailed steps. Your boot failure may not be a bios problem but a Windows issue.

 

Hey one more thing. I also owned an Elitebook 840 G3 and it didn't have Customized Boot option either, so it's not just your model. Probably all business laptops of G3 and newer series (G4, G5 and so on) no longer have this option.

 

 

 

 

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‎12-20-2022 11:14 AM

HP Recommended

Hi, thanks for the reply.  I don’t have any issues with the windows 10 booting up.  I don’t need customized boot for windows.  The “customized boot” is or was an important feature on these notebooks.  If indeed, HP discontinued to have this feature on their newer notebooks, it is really a big shame and a big mistake… if their goal is for Microsoft Windows to work on the HP notebooks and no other operating system, then, that would also be a big shame.  Having windows OS as the only computing platform option would be unthinkable and a huge disappointment for me.   I respect the HP engineers as they work long and hard to make their software better but on this notebook, there are some serious issues that still need to be fixed.  I hope they fix these issues soon…

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