cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
104
Flag Post

HP ZBook 14 G2 - will not start up

HP Recommended
HP ZBook 14 G2 Mobile Workstation
Microsoft Windows 10 (64-bit)

I was getting a battery error (sorry do not have exact error... may have been for CMOS battery).

 

With battery and power adapter plugged in the machine would do this after the power button was pressed.

1.  No screen activity.

2.  WiFi light came on with amber color.

3.  Speaker light came on with white color.

4.  Power light stayed illuminated for 5-10 seconds in white color.  Then it went off never to return.

5.  Nothing else happens.

 

Now today it will not start.  Here is where I am at the moment.

1.  Pulled out the normal battery.

2.  Plug in KNOWN GOOD power adapter.  (I have several HP laptops.)

3.  When I plug in the adapter the power light flashes white briefly.

4.  Press the power button.

5.  No screen activity

6.  Power light does not come on.

7.  Wifi light comes on with amber color

8.  Speaker light comes on with white color.

9.  No other activity.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation