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HP ZBook 14 - same key groups don't work even after hardware replacement

HP Recommended
HP ZBook 14
Microsoft Windows 10 (64-bit)

Hello everyone,

 

I recently had a somewhat strange problem and would like to ask for your help. Some time ago I accidentally spilled water over my keyboard. Shortly after that certain key groups (German keyboard - Q,W,E,R and U,I,O,P,Ü) didn't work anymore.

Recently I decided to replace the keyboard and ordered a spare part on the internet. But when I screwed the notebook back together, exactly the same keys did not work on the new keyboard.

 

Does anyone have an idea what this could be and how to solve the problem?

 

Thanks a lot
Konstantin

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