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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2020 06:18 AM

HP Recommended
Product: HP ZBook 15 Mobile Workstation

My laptop won't start anymore. I can still power it on and it will begin starting, but after the hp logo i get a black screen.

I also performed a system test and I get an error: Hard drive test failed

 

With the failure id: MBXPPF-76TA20-XD7V7G-60RN03

 

It all happened out of nowhere i was using my laptop and doing some stuff on the internet when suddenly firefox froze and I couldn't do anyything. I tried starting task management with ctrl+alt+delete. This also didn't do anything so I restarted the laptop with holding the power button for 10 seconds.

Since then I couldn't get anything more than a black screen after the hp logo

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