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HP Recommended
HP EliteBook 6930p Base Model Notebook PC
Microsoft Windows 7 (32-bit)

HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience

2 REPLIES 2
HP Recommended

Hello @Brianmoore02017 

 

Sorry to hear that you are having problems ... 

 

(1) Could you please explain what you are doing and send a pictures of the message.

 

(2) To help you I need to know the product number (p/n) of your notebook !

 

You will find this information on the back of your notebook printed in small alphanumeric letters.

The product number (p/n) is legally allowed information, just about the computer, no sensitive data.

It is allowed to post in public, no problem.

 

or

 

press [winkey] + r

( run command )

msinfo32

copy / paste the System SKU value

msinfo32msinfo32

 

 

Please report your results

 

best regards

---

Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

Do this on the post I wrote that helped solve it.

Thank you very much

             ⌨️

HP Recommended

I am experiencing the same issue as you and have tried multiple computers.  Is there something wrong with the HP site?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.