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10-24-2020 07:49 PM
Product: HP spectre folio
Operating System: Microsoft Windows 10 (32-bit)
I ordered a custom HP spectre folio with the product number as written on the website HP store as 8NB70AV with Microsoft Office Home and Student 2019 but I got the HP spectre folio with product number 8NB48AV and no Microsoft Office Home and Student 2019 (shipped from China) that I paid extra money for it in my order. I can't even register my Hp spectre folio with the serial and this product number on HP website and I can not check warranty status. Please help?
1 REPLY 1
10-27-2020 03:30 PM
@Jack009 Welcome to HP Community!
I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
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