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‎08-02-2020 09:54 PM

HP Recommended
Product: HP Laptop 14qcs0023TU
Operating System: Microsoft Windows 10 (64-bit)

HP case#5049727730 (INDIA)

Laptop purchase: 06-Jun-20,

Motherboard Crashed: 26-Jun-20,

Case raised: 29-Jun-20 .

Last 35 days follow up with HP going on . Neither ready to replace laptop nor providing service. On HP Dadagiri what's next? Suggestions Pls..

1 REPLY 1

‎08-05-2020 08:10 AM

HP Recommended

@Nvision, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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