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Hi 

My HP450 was working fine up until yesterday, On arriving in the office today, it will not connect to the internet via either ethernet (tested on others users' laptops, all working fine no problems), wifi (detects and connects but still says 'no internet access'   again other users in office are connecting and using this network no problems) and even hotspot (again connects but then says no internet access) 

I have unplugged / restarted and turned firewall off (and on again). 

I have gone to 'network and internet' troubleshooter, it says 'this file does not have an app associated with it'. Obviously no internet connection to download anything. 

Help very much appreciated as not able to work today! 

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