Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post

Hacked and can't access it

HP Recommended
HP ProBook 430 G4
Microsoft Windows 10 (64-bit)


So I accidently downloaded a virus and it quickly took over my computer. I couldn't erase it so I tried to restart my laptop. But no matter what I did, I couldn't restart it. It just says that something happened and that no changes can be made. 

What should I do?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation